01
UNDERSTAND
Find the right problem.
Discuss your goals, users and current systems. Agree the constraints and what a useful outcome looks like.
02
SHAPE
Turn the problem into a plan.
Prioritise the scope, identify the dependencies and define a first release the team can evaluate.
03
BUILD
Make progress tangible.
Work in focused increments with demonstrations, code review and testing of the critical journeys.
04
LAUNCH & EVOLVE
Plan for real-world use.
Prepare ownership and operational documentation. Review what happens in practice and decide what comes next.
WORKING TOGETHER
Stay close to the problem.
Stay open about the decisions.
Scope, responsibilities, review points and support arrangements are agreed around the needs of each project.
LET’S BUILD SOMETHING USEFUL